| 000 | 00707nam a2200253Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2004##################000#0#eng## | ||
| 020 | _a9780789728821 | ||
| 022 | _a2003101772 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.81202855 | ||
| 100 | _aBrown, Laura | ||
| 245 |
_aUsing Microsoft CRM _cLaura Brown, John Gravely |
||
| 250 | _aSpecial ed | ||
| 260 |
_aIndianapolis, IN _bQue Pub _c2004 |
||
| 300 | _axiii, 522 p. : ill. ; 24 cm | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer relations - Data processing | ||
| 650 | _aMicrosoft CRM | ||
| 650 | _aRelationship marketing | ||
| 700 | _aGravely, John | ||
| 990 | _a73fe8ea3ac10000c50be8b38f15e9189 | ||
| 991 | _a96914 | ||
| 999 |
_c87497 _d87497 |
||