000 00747nam a2200217Ia 4500
008 191130s2003##################000#0#eng##
020 _a9780071458276
022 _a2002013969
040 _aACL
_cACL
082 _a387.742068 GIT
100 _aGittell, Jody Hoffer
245 _aThe Southwest Airlines way : using the power of relationships to achieve high performance
_cJody Hoffer Gittell
260 _aNew York
_bMcGraw-Hill
_cc2003
300 _axvi, 319 p. : ill. ; 24 cm
500 _aIncludes bibliographical references (p. 287-310) and index
650 _aAirlines - United States - Management
650 _aSouthwest Airlines Co. Management
990 _aac5bffc7ac10000c0d1c7ff8a78b792b
991 _a345166
999 _c70844
_d70844