000 00498nam a2200193 a 4500
001 1761624191631
003 ACL
005 20251028093457.0
008 251028s2004##################000#0#eng##
020 _a9780763726225
082 0 4 _a659.2936211
_bOSB
100 1 _aOsborne, Liz,
_eauthor.
245 1 0 _aResolving Patient Complaints :
260 _bJones & Bartlett Learning,
_c2004.
300 _a252 pages
650 0 _aBusiness & Economics.
942 _cENGLISH
040 _aACL
_beng
_cACL
999 _c594391
_d594391