000 00497nam a2200193 a 4500
001 1761542591539
003 ACL
005 20251027105431.0
008 251027s2003##################000#0#eng##
020 _a9780749438951
082 0 4 _a658.812
_bWOO
100 1 _aWoodcock, Neil,
_eauthor.
245 1 0 _aThe Customer Management Scorecard :
260 _bKogan Page Publishers,
_c2003.
300 _a460 pages
650 0 _aBusiness & Economics.
942 _cENGLISH
040 _aACL
_beng
_cACL
999 _c594226
_d594226