000 00489nam a2200193 a 4500
001 1761367816802
003 ACL
005 20251025102400.0
008 251025s2004##################000#0#eng##
020 _a9788176497206
082 0 4 _a658.812
_bFIN
100 1 _aFinch, Lloyd,
_eauthor.
245 1 0 _a50 Minute: Telephone Courtesy & Customer Service 3 :
260 _c2004.
300 _a104 pages
650 0 _aConsumer satisfaction.
942 _cENGLISH
040 _aACL
_beng
_cACL
999 _c593511
_d593511