000			01768nam a2200205 a 4500
005			20251023102637.0
008			251023s2025##################000#0#eng##
020			_a9781574441109 _qpbk
041			_aeng
082	0	4	_a658.575 _bTER
100			_aTerninko, John
245	1	0	_aStep-by-Step QFD: Customer-Driven Product Design _c/ John Terninko
250			_a2nd ed.
260			_aBoca Ration _bCRC Press _c1997
300			_avii, 224 p. _b: ill. _c; 23 cm
504			_aBib and Ref
520			_aWouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market. Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process.
650			_aProduct Design
942			_cREF
999			_c592762 _d592762