000 00714nam a2200229Ia 4500
008 191130s2003##################000#0#eng##
020 _a9780787964467
022 _a2003001775
040 _aACL
_cACL
082 _a303.69 MOO
100 _aMoore, Christopher W
245 _aThe mediation process : practical strategies for resolving conflict
_cChristopher W. Moore
250 _a3rd ed
260 _aSan Francisco, CA
_bJossey-Bass
_cc2003
300 _axvi, 599 p. : ill. ; 23 cm
500 _aIncludes bibliographical references (p. 521-548) and indexes
650 _aConflict management
650 _aMediation
990 _a90ef0c5dac10000c160fcc051fcac0be
991 _a204526
999 _c58688
_d58688