000 00782nam a2200217Ia 4500
008 191130s2003##################000#0#eng##
020 _a9780520239333
040 _aACL
_cACL
082 _a152.4 HOC
100 _aHochschild, Arlie Russell
245 _aThe managed heart: commercialization of human feeling
_cArlie Russell Hochschild
260 _aBerkeley
_bUniversity of California Press
_c2003
300 _axii, 327 p. ; 21 cm
500 _aOriginally published: Berkeley : University of California Press, c1983. Includes bibliographical references and index
650 _aEmotions -- Economic aspects
650 _aEmployee motivation
650 _aWork -- Psychological aspects
990 _a75d1a2baac10000c4034b8e4f8ee7b48
991 _a188520
999 _c58084
_d58084