000 01969nam a2200229Ia 4500
005 20250421190804.0
008 250326s9999 xx 000 0 und d
020 _a9783110679076
_qhbk.
041 _aeng
082 _a338.4791
_bGHA
100 _aGhaderi, Zahed ; Paraskevas, Alexandros
245 0 _aOrganizational Learning In Tourism And Hospitality Crisis Management
_c/ edited by Zahed Ghaderi, Alexandros Paraskevas,
250 _a1st ed.
260 _bDe Gruyter
_cc2022
_aBoston
300 _avi, 249 p.
_bcol. ill.
_c; 24 cm.
490 _aDe Gruyter Studies in Tourism
_v8
504 _aBib and Ref
520 _aTourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the management of these adversities a necessary skill. The prolonged and complex turbulence that the industry is often facing from epidemics and pandemics, climate change and extreme environmental phenomena, or political instability and economic crashes, raise questions: Do these organizations learn from the crises they experience? If so, how do they learn, and what do they do with this learning? Organizational Learning in Tourism and Hospitality Crisis Management brings together an array of expert academic analyses of the latest thinking and practice on these questions. Drawing on studies conducted around the world including Greece, Iran, Japan, Malaysia, Mexico, Spain, Turkey, UK, and USA, the contributors apply a wide range of organizational learning and knowledge management theoretical perspectives and concepts to offer new insights into crisis-induced learning in a tourism and hospitality context. The book will be an excellent resource for scholars and students as well as managers of tourism and hospitality organizations, tourism policymakers, and government officials who are involved in tourism destination management.
650 _aTourism industry
650 _aTourism crisis management
942 _cREF
999 _c569130
_d569130