| 000 | 00696nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 240825s9999 xx 000 0 und d | ||
| 020 |
_a9789388865586 _qhbk |
||
| 041 | _aeng | ||
| 082 |
_a658.812 _bHAR |
||
| 100 | _aHarikumar, P.N. | ||
| 245 | 0 |
_aCustomer experience management _cP.N.Harikumar and Wilson C. Thomas |
|
| 250 | _a1st ed. | ||
| 260 |
_bAbhijeet Publications _c2021 _aNew Delhi |
||
| 300 |
_a288 p. _b: ill. (black and white) _c; 23 cm |
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| 504 | _aBiblio | ||
| 520 | _aBased on primary data collected from 800 customers, who are acquainted with both offline and online banking services. | ||
| 650 | _aCustomer services | ||
| 700 | _aThomas, Wilson C. | ||
| 942 | _cENGLISH | ||
| 999 |
_c541189 _d541189 |
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