000 00633nam a2200217Ia 4500
005 20250504160558.0
008 240822s9999 xx 000 0 und d
020 _a9781412929530
_qpbk
041 _aeng
082 _a658
_bHOL
100 _aHollins, Bill.
245 0 _aManaging service operations
_c/ Bill Hollins, Sadie Shinkins.
250 _a1st ed.
260 _b: Sage Publications
_c2010
_aLondon : Thousand Oaks, CA
300 _axii, 299 p.
_b: ill.
_c; 25 cm.
500 _aReprinted 2009,2010,2011.
504 _aBib and Ref
650 _aProduction management.
700 _aShinkins, Sadie.
942 _cREF
999 _c528754
_d528754