| 000 | 00531nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 210417s9999 xx 000 0 und d | ||
| 020 | _a9780071086967 | ||
| 020 | _b007108696X | ||
| 082 | _a658.8 ZEI | ||
| 082 | _b22.658.8 ZEI | ||
| 245 | 0 | _aServices Marketing | |
| 245 | 0 | _cServices Marketing | |
| 250 | _aSixth Edition | ||
| 250 | _b"xxvii, 642p., hbk." | ||
| 260 | _aNew York | ||
| 260 | _bMcGraw-Hill : | ||
| 260 | _c2013 | ||
| 700 | _aNULL | ||
| 700 | _b"Valarie A.Zeithaml, Mary Jo Beitner and Dwayne D.Gremler" | ||
| 999 |
_c493314 _d493314 |
||