| 000 | 00494nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 210417s9999 xx 000 0 und d | ||
| 020 | _a9781680942293 | ||
| 020 | _b1680942298 | ||
| 082 | _a658.812 BAB | ||
| 082 | _b22.658.812 BAB | ||
| 245 | 0 | _aCustomer Retention | |
| 245 | 0 | _cCustomer Retention | |
| 250 | _b"x, 285 p. ; hbk." | ||
| 260 | _aNew York | ||
| 260 | _bArcler Press | ||
| 260 | _c2016 | ||
| 700 | _a"Babicka, Liam " | ||
| 700 | _bedited by Liam Babicka; Wout Barenberg | ||
| 999 |
_c469328 _d469328 |
||