| 000 | 00677nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 210417s9999 xx 000 0 und d | ||
| 020 | _a9781785690983 | ||
| 020 | _b1785690981 | ||
| 082 | _a658.812 CAT | ||
| 082 | _b22.658.812 CAT | ||
| 245 | 0 | _aEncyclopaedia of Customer Relationship Management :concepts and technologies | |
| 245 | 0 | _cEncyclopaedia of Customer Relationship Management concepts and technologies | |
| 250 | _b"ix, 263 p.; 25 cm. ,hbk. " | ||
| 260 | _aUnited Kingdom | ||
| 260 | _bKoros Press Limited | ||
| 260 | _c2016 | ||
| 700 | _a" Catalan-Matamoros, Daniel et al." | ||
| 700 | _b"Daniel Catalan-Matamoros, Andrew M. Cox, Shiow-Luan Wang et al." | ||
| 999 |
_c468544 _d468544 |
||