| 000 | 00618nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 210417s9999 xx 000 0 und d | ||
| 020 | _a9781598694680 | ||
| 020 | _b1598694685 | ||
| 082 | _a658.812 BEL | ||
| 082 | _b22.658.812 BEL | ||
| 245 | 0 | _a"Customer loyalty guaranteed : create, lead, and sustain remarkable customer service" | |
| 245 | 0 | _cCustomer loyalty guaranteed create lead and sustain remarkable customer service | |
| 250 | _b"xxi, 233 p. ; 18x13 cm., pbk" | ||
| 260 | _aDelhi | ||
| 260 | _bViva | ||
| 260 | _c2009 | ||
| 700 | _a"Bell, Chip R" | ||
| 700 | _bChip R. Bell and John R. Patterson. | ||
| 999 |
_c464879 _d464879 |
||