000 00507nam a2200193Ia 4500
008 191130s2009##################000#0#eng##
020 _a9788121921619
040 _aACL
_cACL
082 _a658.8 BAL
100 _aBalaji, B
245 _aServices marketing and management
_cDr. B. Balaji
260 _aNew Delhi
_bS.Chand
_c2009
300 _axii, 436 p. ; 24 cm
650 _aManagement
650 _aMarketing
990 _aad5d133eac10000c4a9ab212066e34fb
991 _a108946
999 _c392748
_d392748