000 00566nam a2200193Ia 4500
008 191130s2008##################000#0#eng##
020 _a9780195677959
040 _aACL
_cACL
082 _a658.4013 KAN
100 _aKanishka Bedi
245 _aQuality management
_cKanishka Bedi
260 _aOxford
_bOxford University Press
_c2008
300 _axi, 712 p.: ill.; 25 cm
500 _aIncludes bibliographical references and index
650 _aTotal quality management
990 _a5c9642b1ac10000c241195a7d38f6689
991 _a174942
999 _c388954
_d388954