| 000 | 00558nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2004##################000#0#eng## | ||
| 020 | _a9780070598485 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.562 CRO | ||
| 100 | _aCrosby, Philip B | ||
| 245 |
_aQuality without tears : the art of hassle-free management _cPhilip B.Crosby |
||
| 260 |
_aNew Delhi _bTata McGraw Hill Education Private Limited _c2004 |
||
| 300 | _axiii, 205 p.; 21 cm | ||
| 650 | _aQuality assurance | ||
| 990 | _add000fa5ac10000c10b39465be96cbf0 | ||
| 991 | _a435857 | ||
| 999 |
_c285221 _d285221 |
||