| 000 | 00664nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2006##################000#0#eng## | ||
| 020 | _a9780073017273 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.452 MAX | ||
| 100 | _aMaxwell, Dorothy | ||
| 245 |
_aPhone skills for the information age _cDorothy Maxwell |
||
| 250 | _a3rd ed | ||
| 260 |
_aBoston, MA ; New Delhi _bMcGraw-Hill/Irwin _cc2006 |
||
| 300 | _ax, 142 p. : ill. ; 28 cm | ||
| 500 | _aIncludes index | ||
| 650 | _aBusiness communication | ||
| 650 | _aTelephone etiquette | ||
| 650 | _aTelephone in business | ||
| 990 | _ae4a53be8ac10000c13d654c725d6c5a6 | ||
| 991 | _a374341 | ||
| 999 |
_c282375 _d282375 |
||