| 000 | 00649nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2006##################000#0#eng## | ||
| 020 | _a9780073209340 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.452 MAX | ||
| 100 | _aMaxwell, Dorothy | ||
| 245 |
_aPhone skills for the information age _cDorothy Maxwell |
||
| 250 | _a3rd ed | ||
| 260 |
_aNew York _bMcGraw-Hill/Irwin _c2006 |
||
| 300 | _ax, 142 p. : ill. ; 28 cm | ||
| 500 | _aIncludes index | ||
| 650 | _aBusiness communication | ||
| 650 | _aTelephone etiquette | ||
| 650 | _aTelephone in business | ||
| 990 | _ae4958b72ac10000c13d654c7e2496b86 | ||
| 991 | _a374284 | ||
| 999 |
_c282374 _d282374 |
||