| 000 | 00673nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2008##################000#0#eng## | ||
| 020 | _a9780735555587 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a302 SPE | ||
| 100 | _aMannering, Karen | ||
| 245 |
_aDealing with difficult people _cGeorge Spelvin |
||
| 260 |
_aLondon _bAspen _c2008 |
||
| 300 | _a44 p. : ill. ; 22 cm. | ||
| 500 | _aIncludes bibliographical references and index | ||
| 650 | _aCommunication in management | ||
| 650 | _aCustomer relations | ||
| 650 | _aManagement and Business Studies | ||
| 700 | _aSpelvin,George | ||
| 990 | _aafa9d770ac10000c1ec59b8a3abfb649 | ||
| 991 | _a223244 | ||
| 999 |
_c255236 _d255236 |
||