000 00557nam a2200181Ia 4500
008 191130s2008##################000#0#eng##
020 _a9788131719800
040 _aACL
_cACL
082 _a658.812 KUM
100 _aKumar, V
245 _aManaging customers for profit :strategies to increase profits and build loyalty
_cV.Kumar
260 _aNew Delhi
_bDorling Kindersley (India )Pvt.Ltd>
_c2008
300 _axii,296p.:ill. ; 24cm
650 _aCustomer Relationship
990 _a6f0daf90ac10000c4187a17d224b7223
991 _a95881
999 _c2538
_d2538