| 000 | 00585nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2011##################000#0#eng## | ||
| 020 | _a9780073404844 | ||
| 022 | _a2009045085 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.85 FUT | ||
| 100 | _aFutrell, Charles M | ||
| 245 |
_aABC's of relationship selling through service _cCharles M. Futrell |
||
| 260 |
_aNew York _bMcGraw-Hill Irwin _c2011 |
||
| 500 | _aIncludes bibliographical references (p. 525-538) and index | ||
| 650 | _aSelling | ||
| 990 | _a51423cdeac10000c4cb9350b4be3e802 | ||
| 991 | _a89932 | ||
| 999 |
_c242467 _d242467 |
||