000 00703nam a2200229Ia 4500
008 191130s2003##################000#0#eng##
020 _a9780130488411
022 _a2002030346
040 _aACL
_cACL
082 _a153.68 KLI
100 _aKline, John A
245 _aListening effectively : achieving high standards in communication
_cJohn A. Kline
260 _aUpper Saddle River, NJ
_bPrentice Hall
_cc2003
300 _axiii, 78 p. : ill. ; 24 cm
500 _aIncludes bibliographical references and index
650 _aAttention
650 _aInterpersonal communication
650 _aListening
990 _a957e0d9cac10000c79b0ce89a0b1ce63
991 _a206761
999 _c233736
_d233736