000 00870nam a2200253Ia 4500
008 191130s2005##################000#0#eng##
020 _a9781419502521
022 _a2004025394
040 _aACL
_cACL
082 _a658.45 DRA
100 _aDrake, Susan M
245 _aLight their fire : using internal marketing to ignite employee performance and wow your customers
_cSusan M. Drake, Michelle J. Gulman, Sara M. Roberts
260 _aChicago
_bDearborn Trade Publishing
_c2005
300 _axvii, 252 p. ; 24 cm
500 _aIncludes bibliographical references and index
650 _aCommunication in personnel management
650 _aEmployee motivation
650 _aOrganizational effectiveness
700 _aGulman, Michelle J
700 _aRoberts, Sara M
990 _af4ff5098ac10000c217759a3d1b292a2
991 _a128963
999 _c233005
_d233005