000 00520nam a2200193Ia 4500
008 191130s2006##################000#0#eng##
020 _a9788179922705
040 _aACL
_cACL
082 _a658.812 ALE
100 _aAlexander, James
245 _aKeeping clients for life
_cJames Alexander
260 _aMumbai
_bJaico Publishing House
_c2006
300 _a166 p. ; 22 cm
500 _aIncludes index
650 _aMarketing
990 _a9dab8982ac10000c29ffecf40811bb56
991 _a105170
999 _c225672
_d225672