000 00719nam a2200217Ia 4500
008 191130s2010##################000#0#eng##
020 _a9780470442555
022 _a2009029115
040 _aACL
_cACL
082 _a658.872 CAK
100 _aCakim, Idil Miriam
245 _aImplementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers
_cIdil Miriam Cakim
260 _aHoboken, NJ
_bWiley
_c2010
300 _axvii, 204 p. : ill. ; 24 cm
500 _aIncludes bibliographical references and index
650 _aTelemarketing
650 _aWord-of-mouth advertising
990 _a5afd3f3dac10000c2dbe8d5992f261bf
991 _a91779
999 _c212216
_d212216