| 000 | 00573nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2006##################000#0#eng## | ||
| 020 | _a9788187671596 | ||
| 022 | _a95046920 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.812 GRO | ||
| 100 | _aGross, T. Scott | ||
| 245 |
_aHow to get what you want from almost anybody _cT. Scott Gross |
||
| 260 |
_aChennai _bWestland books pvt. ltd _c2006 |
||
| 300 | _avii, 183 p | ||
| 650 | _aConsumer education | ||
| 650 | _aCustomer services | ||
| 990 | _a81f06f53ac10000c74aa512f8902577d | ||
| 991 | _a322923 | ||
| 999 |
_c207915 _d207915 |
||