000 00517nam a2200181Ia 4500
008 191130s2007##################000#0#eng##
020 _a9788175541085
040 _aACL
_cACL
082 _a658.812 FOS
100 _aFoster, Timothy R. V
245 _aHow to be better at customer
_cTimothy RV Foster
260 _aLondon
_bKogan Page
_c2007
300 _avii, 168p. : ill. ; 24cm
650 _aCustomer Relations-Management
990 _ab81c94f1ac10000c54b9fee816a1b2cd
991 _a112086
999 _c207560
_d207560