| 000 | 00557nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s1995##################000#0#eng## | ||
| 020 | _a9780333598924 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.812 ELV | ||
| 100 | _aElvy, B. H | ||
| 245 |
_aHow to appreciate your customers _cB. H. Elvy |
||
| 260 |
_aBasingstoke, Hampshire _bMacmillan _c1995 |
||
| 300 | _av, 204 p. ; 22 cm | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer services | ||
| 650 | _aMarketing | ||
| 990 | _a9dc2fd40ac10000c29ffecf4395572de | ||
| 991 | _a105216 | ||
| 999 |
_c207494 _d207494 |
||