| 000 | 00599nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2004##################000#0#eng## | ||
| 020 | _a9780071440028 | ||
| 022 | _a2003027006 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a640.73 NEW | ||
| 100 | _aNewhouse, Ilisha S | ||
| 245 |
_aMystery shopping made simple _cIlisha S. Newhouse ; illustrations by Jo Anna Larson |
||
| 260 |
_aNew York _bMcGraw-Hill _cc2004 |
||
| 300 | _axxiv, 224 p. : ill, ; 23 cm | ||
| 500 | _aIncludes index | ||
| 650 | _aMystery shopping | ||
| 990 | _a4aa709fbac10000c3d16dd90f795cbf9 | ||
| 991 | _a293349 | ||
| 999 |
_c18143 _d18143 |
||