| 000 | 00532nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2008##################000#0#eng## | ||
| 020 | _a9788120335387 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.812 RAI | ||
| 100 | _aAlok kumar Rai | ||
| 245 |
_aCustomer relationship management: concepts and cases _cAlok kumar Rai |
||
| 260 |
_aNew Delhi _bPHI Learning Private Limited _c2008 |
||
| 300 | _axvi, 247 p. ; 24 cm | ||
| 500 | _aIncludes Index | ||
| 990 | _a839327b9ac10000c4187a17d3a3fadcd | ||
| 991 | _a99465 | ||
| 999 |
_c143592 _d143592 |
||