| 000 | 00602nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2010##################000#0#eng## | ||
| 020 | _a9781403928627 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a658.812 SHA | ||
| 100 | _aShainesh, G | ||
| 245 |
_aCustomer relationship management: a strategic perspective _cG Shainesh and Jagdish N Sheth |
||
| 260 |
_aChennai _bMacmillan Publishers India limited _c2010 |
||
| 300 | _axii,198p.:ill.;24cm | ||
| 650 | _aCustomer Relation-Management | ||
| 700 | _aSheth, Jagdish N | ||
| 990 | _ac1a91f59ac10000c54b9fee81a9bb63a | ||
| 991 | _a113700 | ||
| 999 |
_c143591 _d143591 |
||