000 00530nam a2200181Ia 4500
008 191130s2000##################000#0#eng##
020 _a9781890009786
040 _aACL
_cACL
082 _a658.812 BEL
100 _aBell, Chip R
245 _aCustomer love: attracting and keeping customers for life
_cChip R.Bell
260 _aUnited States
_bExecutive Excellence books
_c2000
300 _a180p.; 24cm
650 _aCustomer relations
990 _ad22f825eac10000c54b9fee889a53b47
991 _a117573
999 _c143576
_d143576