000 00516nam a2200181Ia 4500
008 191130s2002##################000#0#eng##
020 _a9781557533708
040 _aACL
_cACL
082 _a658.812 DUC
100 _aDuchessi, Peter
245 _aCrafting customer value
_cPeter, Duchessi
260 _aWest Lafayette, Ind
_bPurdue University Press
_c2002
300 _axi,193p.:ill.;23cm
650 _aCustomer Relationship
990 _a65e0baa0ac10000c4187a17dbeccad5c
991 _a94268
999 _c140730
_d140730