000 | 00846nam a2200253Ia 4500 | ||
---|---|---|---|
008 | 191130s2010##################000#0#eng## | ||
020 | _a9780321635891 | ||
022 | _a2009031362 | ||
040 |
_aACL _cACL |
||
082 | _a005.1 FOR | ||
100 | _aForrester, Eileen C | ||
245 |
_aCMMI for services : guidelines for superior service _cEileen C. Forrester, Brandon L. Buteau, Sandy Shrum |
||
260 |
_aBoston _bAddison-Wesley _cc2010 |
||
300 | _axxi, 691 p. : ill. ; 25 cm | ||
500 | _aIncludes bibliographical references and index | ||
650 | _aApplication service providers - Quality control | ||
650 | _aCapability maturity model (Computer software) | ||
650 | _aSoftware engineering | ||
700 | _aButeau, Brandon L | ||
700 | _aShrum, Sandy | ||
990 | _a14e742eaac10000c6098f351842c4c61 | ||
991 | _a19724 | ||
999 |
_c131643 _d131643 |