000 00695nam a2200217Ia 4500
008 191130s2006##################000#0#eng##
020 _a9780471686934
022 _a2004030989
040 _aACL
_cACL
082 _a647.94068 HIN
100 _aHinkin, Timothy R
245 _aCases in hospitality management : a critical incident approach
_cTimothy R. Hinkin
250 _a2nd ed
260 _aHoboken, N.J
_bJohn Wiley & Sons
_cc2006
300 _aix, 157 p. ; 23 cm
500 _aIncludes bibliographical references
650 _aHospitality industry - United States - Management - Case studies
990 _aa69b03f1ac10000c51b63f6d9631b6ad
991 _a341560
999 _c124879
_d124879