| 000 | 00500nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2010##################000#0#eng## | ||
| 020 | _a9788176488426 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a384.6065 PAN | ||
| 100 | _aPankaj, S | ||
| 245 |
_aCall centre _cS. Pankaj |
||
| 250 | _a1st ed | ||
| 260 |
_aNew Delhi _bA.P.H. Publishing Corporation _c2010 |
||
| 300 | _a279 p. ; 23 cm | ||
| 650 | _aCall centers | ||
| 990 | _a4e4d8038ac10000c2652363cc088d5d3 | ||
| 991 | _a294272 | ||
| 999 |
_c122651 _d122651 |
||