000 00754nam a2200217Ia 4500
008 191130s1991##################000#0#eng##
020 _a9780070600034
022 _a90028544
040 _aACL
_cACL
082 _a658.562 HAR
100 _aHarrington, H. J
245 _aBusiness process improvement : the breakthrough strategy for total quality, productivity, and competitiveness
_cH.J. Harrington ; sponsored by the American Society for Quality Control
260 _aNew York
_bMcGraw-Hill
_cc1991
300 _axiii, 274 p. : ill. ; 24 cm.
500 _aIncludes index
650 _aProduction management - Quality control
650 _aQuality control
990 _a9a32f87cac10000c626c0777d66e8026
991 _a104860
999 _c121780
_d121780