000			00723nam a2200217Ia 4500
008			191130s2009##################000#0#eng##
020			_a9780073377728
040			_aACL _cACL
082			_a658.45 LOC
100			_aLocker, Kitty O
245			_aBusiness communication : building critical skills _cKitty O. Locker, Stephen Kyo Kaczmarek
250			_a4th ed
260			_aBoston _bMcGraw-Hill Higher Education _cc2009
300			_axxviii, 576 p. : ill. (chiefly col.) ; 28 cm.
500			_aIncludes bibliographical references (p. 550-557) and index
650			_aBusiness communication
700			_aKaczmarek, Stephen Kyo
990			_ae4ca317eac10000c13d654c7c10e7b62
991			_a374458
999			_c121486 _d121486