| 000 | 01046nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 191130s2008##################000#0#eng## | ||
| 020 | _a9780787998318 | ||
| 022 | _a2008009375 | ||
| 040 |
_aACL _cACL |
||
| 082 | _a352.357 KEE | ||
| 100 | _aKeehley, Patricia | ||
| 245 |
_aBenchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs _cPatricia Keehley, Neil N. Abercrombie |
||
| 250 | _a2nd ed | ||
| 260 |
_aSan Francisco _bJossey-Bass _cc2008 |
||
| 300 | _axiv, 241 p. : ill. ; 25 cm | ||
| 500 | _aRev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.]. 1997. Includes bibliographical references (p. 227-231) and index | ||
| 650 | _aBenchmarking (Management) - United States | ||
| 650 | _aTotal quality management in government - United States | ||
| 700 | _aAbercrombie, Neil N | ||
| 990 | _a26fa86c7ac10000c2040e90a2cb74dac | ||
| 991 | _a48268 | ||
| 999 |
_c113926 _d113926 |
||