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	1.		Using activity domain theory for managing complex systems Lars Taxén by Taxen, Lars Publication details: Hershey, PA Information Science Reference c2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 384.0115 TAX.
	2.		Workflow management systems and interoperability edited by Asuman Dogac ... [et al.] by Dogac, Asuman NATO Advanced Study Institute on Workflow Management Systems (WFMS) (1997 : Istanbul, Turkey) Publication details: Berlin Springer 1998 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.54 DOG.
	3.		Business process management and balanced scorecard : using processes as strategic drivers Ralph F. Smith by Smith, Ralph F Publication details: Hoboken, NJ J. Wiley & Sons c2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.51 SMI.
	4.		Database support for workflow management : the WIDE project editors, Paul Grefen, Barbara Pernici, Gabriel Sánchez ; assistant editors, Jochem Vonk, Erik Boertjes by Grefen, Paul Pernici, Barbara Sánchez, Gabriel Publication details: Boston, MA Kluwer Academic Publishers c1999 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.510285 GRE.
	5.		Design and control of workflow processes : business process management for the service industry Hajo A. Reijers by Reijers, Hajo A Publication details: Berlin Springer 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.51 REI.
	6.		Handbook of research on complex dynamic process management : techniques for adaptability in turbulent environments [edited by] Minhong Wang, Zhaohao Sun by Sun, Zhaohao Wang, Minhong Publication details: Hershey, PA Business Science Reference c2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.51 WAN.

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