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1.
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs Patricia Keehley, Neil N. Abercrombie by
Edition: 2nd ed
Publication details: San Francisco Jossey-Bass c2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 352.357 KEE.

2.
Elements of effective governance : measurement, accountability and participation [edited by] Kathe Callahan by
Publication details: Boca Raton, FL CRC Taylor & Francis c2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 352.3570973 CAL.

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