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1.
Making sense of change management : a complete guide to the models, tools & techniques of organizational change Esther Cameron & Mike Green by
Publication details: London Kogan Page 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 CAM.

2.
Managing more with less Joanna Howard by
Publication details: London ; New York Butterworth - Heinemann 1998
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 HOW.

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4.
Organizational transformation and process reengineering Johnson A. Edosomwan by
Publication details: Florida Quality Observer ; St. Lucie Press 1996
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 EDO.

5.
Process analysis and improvement : tools and techniques Marvin Seppanen, Sameer Kumar, Charu Chandra by
Publication details: Boston McGraw-Hill/Irwin 2005
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 SEP.

6.
Process innovation : reengineering work through information technology Thomas H. Davenport by
Publication details: Boston, MA Harvard Business School c1993
Availability: Items available for loan: Anna Centenary Library (1)Call number: 338.064 DAV.

7.
Process management for the extended enterprise : organizational and ICT networks Stefano Tonchia, Andrea Tramontano ; foreword by Rosabeth M. Kanter by
Edition: 1st ed
Publication details: Berlin Springer c2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.05 TON.

8.
Process-centered health care organizations [edited by] Suzanne P. Smith, Dominick L. Flarey by
Publication details: Gaithersburg, MD Aspen Publishers 1999
Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.1068 SMI.

9.
Radical innovation : how mature companies can outsmart upstarts Richard Leifer ... [et al.] by
Publication details: Boston, MA Harvard Business School 2000
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 LEI.

10.
The new project management : tools for an age of rapid change, complexity, and other business realities by J. Davidson Frame by
Edition: 2nd ed
Publication details: San Francisco, CA Jossey-Bass 2002
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.404 FRA.

11.
The outsourcing revolution : why it makes sense and how to do it right Michael F. Corbett by
Publication details: New York Dearborn Trade Pub 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4058 COR.

12.
The process edge : creating value where it counts Peter G.W. Keen by
Publication details: Boston, MA Harvard Business School c1997
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 KEE.

13.
The reengineering alternative : a plan for making your current culture work William E. Schneider by
Publication details: Burr Ridge, Ill Irwin Professional Pub c1994
Availability: Items available for loan: Anna Centenary Library (1)Call number: 302.35 SCH.

14.
The reengineering revolution : a handbook Michael Hammer and Steven A. Stanton by
Edition: 1st ed
Publication details: New York HarperBusiness c1995
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 HAM.

15.
Time for a model change : re-engineering the global automotive industry Graeme P. Maxton and John Wormald by
Publication details: Cambridge Cambridge University Press 2004
Availability: Items available for loan: Anna Centenary Library (1)Call number: 338.47629222 MAX.

16.
User-centered design stories : real-world UCD case files edited by Carol Righi and Janice James by
Publication details: Amsterdam ; Boston Elsevier/Morgan Kaufman c2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.5038 RIG.

17.
Who we could be at work by Margaret A. Lulic by
Edition: Rev. ed
Publication details: Oxford ; Boston Butterworth-Heinemann 1996
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 LUL.

18.
Business process change management : ARIS in practice August-Wilhelm Scheer ... [et al.], editors ; foreword by Michael Hammer by
Publication details: Berlin ; New York Springer 2003
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 HAM.

19.
Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups Ned Kock by
Publication details: Hershey, PA Idea Group Publishing 2005
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4022 KOC.

20.
Business process management : profiting from process Mathias Kirchmer by
Edition: 2nd ed
Publication details: Berlin Springer 1999
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 KIR.

21.
Business processes : modeling and analysis for re-engineering and improvement Martyn A. Ould by
Publication details: Hoboken, NJ Wiley 1995
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 OUL.

22.
Business rules management and service oriented architecture : a pattern language Ian Graham by
Publication details: Hoboken, NJ John Wiley 2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4038011 GRA.

23.
Cases on information technology and business process reengineering Mehdi Khosrow-Pour, editor-in-chief by
Publication details: Hershey, PA Idea Group Pub c2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.514 KHO.

24.
Clinical process redesign : a facilitator's guide Steven L. Strongwater and Vincent Pelote by
Publication details: Gaithersburg, Md Aspen Publishers 1996
Availability: Items available for loan: Anna Centenary Library (1)Call number: 361068 STR.

25.
Collaborative process improvement : with examples from the software world Celeste Labrunda Yeakley, Jeffrey D. Fiebrich by
Publication details: Hoboken, N.J. ; Los Alamitos, CA IEEE Computer Society, Wiley-Interscience c2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.577 YEA.

26.
Energize your workplace : how to create and sustain high-quality connections at work Jane E. Dutton by
Edition: 1st ed
Publication details: San Francisco, CA Jossey-Bass 2003
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4063 DUT.

27.
Fast forward : the best ideas on managing business change James Champy and Nitin Nohria by
Publication details: Boston, MA Harvard Business School 1998
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.406 CHA.

28.
Information systems reengineering and integration Joseph Fong by
Edition: 2nd ed
Publication details: Berlin Springer c2006
Availability: Items available for loan: Anna Centenary Library (1)Call number: 005.75 FON.

29.
Beyond reengineering : how the process-centered organization is changing our work and our lives Michael Hammer by
Edition: 1st ed
Publication details: New York HarperBusiness 1996
Availability: Items available for loan: Anna Centenary Library (2)Call number: 658.4063 HAM, ...

30.
Beyond Reengineering : how the process-centered organization is changing our work and our lives Michael Hammer by
Publication details: London Profile Books 2009
Availability: Items available for loan: Anna Centenary Library (2)Call number: 658.4063 HAM, ...

31.
Achieve lasting process improvement : reach Six Sigma goals without the pain Bennet P. Lientz, Kathryn P. Rea by
Publication details: Amsterdam ; Boston Amsterdam ; Boston c2002
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4013 LIE.

32.
Aligning modern business processes and legacy systems : a component-based perspective Willem-Jan van den Heuvel ; foreword by Michael L. Brodie by
Publication details: Cambridge, MA MIT Press 2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4038011 HEU.

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