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1.
Managing difficult people Harvard Business Press
Publication details: Boston, MA Harvard Business School c2008
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.3045 HBR.

2.
A survival guide to managing employees from hell : handling idiots, whiners, slackers, and other workplace demons Gini Graham Scott by
Publication details: New York AMACOM 2007
Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.3045 SCO.

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