Your search returned 49 results.

Results
	1.		Managing for commitment : developing loyalty in a changing workplace Carol Kinsey Goman by Goman, Carol Kinsey Publication details: New Delhi Viva Books Private Limited 2004 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.314 GOM.
	2.		Multiple commitments in the workplace : an integrative approach Aaron Cohen by Cohen, Aaron Publication details: Mahwah, NJ Lawrence Erlbaum Associates 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 158.7 COH.
	3.		Passion brands : why some brands are just gotta have, drive all night for and tell all your friends about Kate Newlin by Newlin, Kate Publication details: Amherst, NY Prometheus Books c2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.827 NEW.
	4.		Premium power : the secret of success of Mercedes-Benz, BMW, Porsche and Audi Philipp G. Rosengarten and Christoph B. Stuermer by Rosengarten, Philipp G Stürmer, Christoph B Publication details: Basingstoke, Hampshire Palgrave Macmillan 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 338.47629220943 ROS.
	5.		Privacy and loyalty SPTL, the Society of Public Teachers of Law ; edited by Peter Birks by Birks, Peter Society of Public Teachers of Law (London, England) Publication details: Oxford Clarendon Press ; Oxford University Press 1997 Availability: Items available for loan: Anna Centenary Library (1)Call number: 342.410858 BIR.
	6.		The limits of loyalty Simon Keller by Keller, Simon Publication details: Cambridge Cambridge University Press c2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 179.9 KEL.
	7.		The loyalty advantage : essential steps to energize your company, your customers, your brand Dianne M. Durkin by Durkin, Dianne M Publication details: New York AMACOM 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.314 DUR.
	8.		The loyalty effect : the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal by Reichheld, Frederick F Teal, Thomas Edition: 1st ed Publication details: Boston, MA Harvard Business School c1996 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4 REI.
	9.		The power of loyalty : 10 essential steps to build a successful customer loyalty strategy by Roger L. Brooks by Brooks, Roger L Publication details: Irvine, CA Entrepreneur Press 2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.8343 BRO.
	10.		The quest for loyalty : creating value through partnership edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook by Reichheld, Frederick F Publication details: Boston, MA Harvard Business School 1996 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 REI.
	11.		The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger by Heskett, James L Sasser, W. Earl Schlesinger, Leonard A Publication details: New York Free Press c1997 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 HES.
	12.		The Tao of loyalty : winning with employees Ajit Rao by Rao, Ajit Publication details: Thousand Oaks, CA Response Books 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.314 RAO.
	13.		The ten demandments : rules to live by in the age of the demanding consumer Kelly Mooney with Laura Bergheim by Mooney, Kelly Bergheim, Laura Publication details: New York McGraw-Hill c2002 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 MOO.
	14.		The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability John G. Freeland, editor by Freeland, John G Publication details: New York McGraw-Hill c2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 FRE.
	15.		The value profit chain : treat employees like customers and customers like employees James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger by Heskett, James L Sasser, W. Earl Schlesinger, Leonard A Publication details: New York The Free Press 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 HES.
	16.		Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy Bill Stinnett by Stinnett, Bill Publication details: New York McGraw-Hill c2005 Availability: Items available for loan: Anna Centenary Library (2)Call number: 658.8342 STI, ...
	17.		Transformational leadership and commitment : a study in Bolivia Claudia Zuleta Luksic by Zuleta Luksic, Claudia Publication details: Bern Peter Lang 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.40920984 LUK.
	18.		What's the secret? : to providing a world-class customer experience John R. DiJulius by DiJulius, John R Publication details: Hoboken, NJ Wiley c2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 DIJ.
	19.		Who stole my customer?? : winning strategies for creating and sustaining customer loyalty Harvey Thompson by Thompson, Harvey Publication details: Upper Saddle River, N.J Pearson Prentice Hall c2004 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.8343 THO.
	20.		Brand digital : simple ways top brands succeed in the digital world Matt Haig by Haig, Matt Publication details: London ; Sterling, VA Kogan Page 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.827 HAI.
	21.		Branding TV: principles & practices Walter McDowell and Alan Batten by McDowell, Walter Publication details: Amsterdam Elsevier/Focal Press ©2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 384.551 MCD.
	22.		Care packages for your customers : an idea a week to enhance customer service Barbara A. Glanz by Glanz, Barbara A Publication details: New York McGraw-Hill c2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 GLA.
	23.		Commitment in organizations : accumulated wisdom and new directions edited by Howard J. Klein, Thomas E. Becker, John P. Meyer by Becker, Thomas E Klein, Howard J Meyer, John P Publication details: New York Routledge c2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 302.35 KLE.
	24.		Conflict, loyalty, and violence : the effects of social networks on behaviour Hendrik Derk Flap by Flap, Hendrik Derk Publication details: Frankfurt am Main ; New York Peter Lang c1988 Availability: Items available for loan: Anna Centenary Library (1)Call number: 303.6 FLA.
	25.		Countess of scandal Laurel McKee by McKee, Laurel Publication details: New York Grand Central Publishing 2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 813.54 MCK.
	26.		Customer culture : how FedEx and other great companies put the customer first every day Michael D. Basch by Basch, Michael D Publication details: Upper Saddle River, N.J Prentice Hall PTR c2002 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BAS.
	27.		Customer equity : building and managing relationships as valuable assets Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas by Blattberg, Robert C Getz, Gary Thomas, Jacquelyn S Publication details: Boston Harvard Business School c2001 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BLA.
	28.		Customer loyalty : a guide for time travelers Sionade Robinson and Lyn Etherington by Robinson, Sionade Etherington, Lyn Publication details: Basingstoke, Hampshire Palgrave Macmillan 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 ROB.
	29.		Customer loyalty : how to earn it, how to keep it Jill Griffin ; foreword by Robert T. Herres by Griffin, Jill Edition: New and rev. ed Publication details: San Francisco, CA Jossey-Bass c2002 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 GRI.
	30.		Exceptional service, exceptional profit : the secrets of building a five-star customer service organization Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze by Inghilleri, Leonardo Solomon, Micah Publication details: New York American Management Association c2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: HF5415.5 .I543 2010 658.8/12.
	31.		Flipping the script Paula Chase by Chase, Paula Publication details: New York Kensington Pub. Corp c2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 813.6 CHA.
	32.		Game-based marketing : inspire customer loyalty through rewards, challenges, and contests Gabe Zichermann and Joselin Linder by Zichermann, Gabe Linder, Joselin Publication details: Hoboken, NJ Wiley 2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 ZIC.
	33.		Jeffrey Gitomer's little red book of sales answers by Gitomer, Jeffrey H Publication details: Upper Saddle River, NJ Prentice Hall 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.85 GIT.
	34.		No cover image available Layers of loyalty in Latin panegyric, AD 289-307 Roger Rees by Rees, Roger Publication details: Oxford Oxford University Press 2002 Availability: Items available for loan: Anna Centenary Library (1)Call number: 875.0108 REE.
	35.		Loyalty : an essay on the morality of relationships George P. Fletcher by Fletcher, George P Publication details: Oxford Oxford University Press c1993 Availability: Items available for loan: Anna Centenary Library (1)Call number: 179.9 FLE.
	36.		Loyalty and riches in Wolfram's Parzival Randal Sivertson by Sivertson, Randal Publication details: Bern Peter Lang c1999 Availability: Items available for loan: Anna Centenary Library (1)Call number: 831.21 SIV.
	37.		Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work Timothy L. Keiningham [et al.] by Keiningham, Timothy L Publication details: Hoboken, NJ John Wiley & Sons c2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.8343 KEI.
	38.		Customer loyalty guaranteed : create, lead, and sustain remarkable customer service Chip R. Bell and John R. Patterson by Bell, Chip R Patterson, John R Publication details: New Delhi Viva 2009 Availability: Items available for loan: Anna Centenary Library (2)Call number: 658.812 BEL, ...
	39.		Customer loyalty guaranteed : create, lead, and sustain remarkable customer service Chip R. Bell and John R. Patterson by Bell, Chip R Patterson, John R Publication details: Avon, MA Adams Media Corporation 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BEL.
	40.		Return on customer : creating maximum value from your scarcest resource Don Peppers and Martha Rogers by Peppers, Don Rogers, Martha Edition: 1st ed Publication details: New York Doubleday/Currency 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 PEP.
	41.		Return on customer : creating maximum value from your scarcest resource Don Peppers and Martha Rogers by Peppers, Don Rogers, Martha Edition: 1st ed Publication details: Singapore Marshall Cavendish Business 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 PEP.
	42.		Who counts as an American? : the boundaries of national identity Elizabeth Theiss-Morse by Theiss-Morse, Elizabeth Publication details: Cambridge Cambridge University Press 2009 Availability: Items available for loan: Anna Centenary Library (2)Call number: 305.800973 THE, ...
	43.		A requiem for a brand : targeting the new-age consumer Pradip Chanda by Chanda, Pradip Publication details: New Delhi Lotus Collection, Roli Books 2010 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.83430954 CHA.
	44.		Achieve sales excellence : the 7 customer rules for becoming the new sales professional Howard Stevens and Theodore Kinni by Stevens, Howard Kinni, Theodore B Publication details: Avon, Mass Platinum Press c2007 Availability: Items available for loan: Anna Centenary Library (3)Call number: 658.804 STE, ...
	45.		Return on customer : creating maximum value from your scarcest resource Don Peppers and Martha Rogers by Peppers, Don Rogers, Martha Edition: 1st ed Publication details: New York Doubleday/Currency 2005 Availability: No items available.
	46.		Return on customer : creating maximum value from your scarcest resource Don Peppers and Martha Rogers by Peppers, Don Rogers, Martha Edition: 1st ed Publication details: Singapore Marshall Cavendish Business 2005 Availability: No items available.
	47.		Who counts as an American? : the boundaries of national identity Elizabeth Theiss-Morse by Theiss-Morse, Elizabeth Publication details: Cambridge Cambridge University Press 2009 Availability: No items available.
	48.		Who counts as an American? : the boundaries of national identity Elizabeth Theiss-Morse by Theiss-Morse, Elizabeth Publication details: Cambridge Cambridge University Press 2009 Availability: No items available.
	49.		Loyalty by Lucia Raatma by Raatma, Lucia Series: 21st century junior libraryLanguage: English Publication details: Ann Arbor, Michigan Cherry Lake Publishing 2009 Availability: Items available for loan: Anna Centenary Library (4)Call number: 179.9 RAA, ...

Refine your search

Availability

Authors

Item types

Series

Topics

Your search returned 49 results.

Find us on the map