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	1.		The information marketing association's official get rich guide to information marketing : build a million-dollar business in just 12 months Dan Kennedy, Bill Glazer, Robert Skrob by Kennedy, Dan S Glazer, Bill Skrob, Robert Publication details: Irvine, CA Entrepreneur Press 2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 025.040688 KEN.
	2.		The virtual customer : a new paradigm for improving customer relations in libraries and information services edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard by Ferreira, Sueli Mara Soares Pinto Savard, Réjean IFLA Satellite Meeting (2004 : São Paulo, Brasil) Publication details: München Saur 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 021.7 FER.
	3.		Fee-based services in library and information centres Sylvia P. Webb and Jules Winterton by Winterton, Jules Webb, Sylvia P Edition: 2nd ed Publication details: London Europa 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 027.3 WEB.

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