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	1.		Paradox and imperatives in health care : how efficiency, effectiveness, and e-transformation can conquer waste and optimize quality Jeffrey C. Bauer, Mark Hagland ; foreword by David B. Nash by Bauer, Jeffrey C Hagland, Mark Publication details: Portland, OR Productivity Press c2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.1068 BAU.
	2.		Lean hospitals : improving quality, patient safety, and employee satisfaction Mark Graban ; foreword by J. Michael Rona by Graban, Mark Publication details: Boca Raton, FL CRC Press c2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.11068 GRA.

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