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	1.		Citizens, consumers, and the NHS : capturing voices Christine Hogg by Hogg, Christine Publication details: Basingstoke, Hampshire ; New York Palgrave Macmillan 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.10941 HOG.
	2.		In stitches : the highs and lows of life as an A & E doctor Nick Edwards by Edwards, Nick Publication details: London Friday Project Ltd 2007 Availability: No items available.
	3.		A practical guide to complaints handling in the context of clinical governance Chris Gunn ; foreword by Michael Buckley by Gunn, Chris Publication details: Edinburgh Churchill Livingstone c2001 Availability: Items available for loan: Anna Centenary Library (1)Call number: 362.10680941 GUN.

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