Results of search for 'su:"Customer Relations-Management"'

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	1.		Principles of customer relationship management Daniel Catalan-Matamoros, Olamade O. Owolabi et al by Catalan-Matamoros, Daniel Owolabi, Olamade O Publication details: London Koros Press Limited 2016 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 CAT.
	2.		The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do Subir Chowdhury by Chowdhury, Subir Edition: 1st ed Publication details: New York Currency Doubleday 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.562 CHO.
	3.		The invisible customer : strategies for successful customer service down the wire Brian Clegg by Clegg, Brian Publication details: London Kogan Page 2000 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 CLE.
	4.		The paradox of excellence : how great performance can kill your business by David Mosby and Michael Weissman by Mosby, David Weissman, Michael Publication details: San Francisco, CA Jossey-Bass c2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 MOS.
	5.		Build a continuing relationship: providing personalized customer service : work book 3 NRF Foundation by NRF Foundation Publication details: United States of America Axzo Press 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 NRF.
	6.		Calming upset customers : staying effective during unpleasant situations Rebecca L.Morgan by Morgan, Rebecca L Edition: 3rd ed Publication details: New Delhi Viva Books Private Limited 2004 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 MOR.
	7.		Collaborative customer relationship management contributors Olamade O. Owolabi, Yusuff S, et al by Owolabi, Olamade O Publication details: London Koros Press Limited 2016 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 OWO.
	8.		Complaint is a gift: using customer feedback as a strategic tool Janelle Barlow and Claus Moller by Barlow, Janelle Moller, Clasu Publication details: New Delhi Tata McGraw-Hill Publishing Company 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BAR.
	9.		Customer relationship management : a strategic approach to marketing Kaushik Mukerjee by Mukerjee, Kaushik Publication details: New Delhi Prentice-Hall of India Private Limited 2007 Availability: Not available: Anna Centenary Library: Checked out (1).
	10.		Customer relationship management : concepts and technologies Francis Buttle by Buttle, Francis Edition: 2nd ed Publication details: Oxford Butterworth-Heinemann 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BUT.
	11.		Customer relationship management : perspectives from the marketplace Simon Knox, ....[et al] by Knox, Simon Publication details: Oxford Butterworth Heinemann 2003 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 KNO.
	12.		Dealing with the customer from hell Shaun Belding by Belding, Shaun Publication details: London Kogan Page 2005 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 BEL.
	13.		Exploiting CRM: connecting with customers Patrick Molineux by Molineux, Patrick Publication details: London Hodder & Stoughton 2002 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 MOL.
	14.		How to be better at customer Timothy RV Foster by Foster, Timothy R. V Publication details: London Kogan Page 2007 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 FOS.
	15.		ABC's of relationship selling through service Charles M. Futrell by Futrell, Charles M Edition: 10th ed Publication details: New York McGraw-Hill 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 FUT.
	16.		No cover image available Client relationship management: how to turn client relationships in to a competitive advantage David A. PO-Chedley by PO-Chedley, David A Publication details: Mumbai Jaico Publishing House 2006 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 POC.
	17.		Customer care Frances and Roland Bee by Frances Bee, Roland Publication details: Hyderabad Universities Press (India) Private Limited 2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 FRA.
	18.		Customer relationship management Graham Roberts-Phelps by Roberts-Phelps, Graham Publication details: New Delhi Viva Books Private Limited 2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 ROB.
	19.		Customer relationship management Judith W.Kincaid by Kincaid, Judith W Publication details: New Delhi Pearson Education 2009 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 KIN.
	20.		Dealing with difficult people Karen Mannering by Mannering, Karen Publication details: London Hodder Education 2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.4095 MAN.
	21.		Dealing with difficult people George Spelvin by Mannering, Karen Spelvin,George Publication details: London Aspen 2008 Availability: Items available for loan: Anna Centenary Library (1)Call number: 302 SPE.
	22.		Relationship marketing Jagdish N.Sheth and Atul parvati by Sheth, Jagdish N Parvathiyar, Atul Publication details: Thousand Oaks, CA Response Books 2000 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.81203 SHE.
	23.		Relationship marketing Jagdish N.Sheth and Atul parvati by Sheth, Jagdish N Parvathiyar, Atul Publication details: Thousand Oaks, CA Response Books 2000 Availability: No items available.
	24.		Customer Relationship Management in Retail Banking by Rajni Choudhary by Choudhary, Rajni Publication details: New Delhi Random Publications 2018 Availability: Items available for loan: Anna Centenary Library (1)Call number: 332.10688 CHO.
	25.		Digital Customer Experience Engineering: Strategies For Creating Effective Digital Experiences / Lars Wiedenhoefer by Wiedenhoefer, Lars Language: English Publication details: United States : Apress, c2021 Availability: Items available for loan: Anna Centenary Library (1)Call number: 006.7 WIE;1.
	26.		Salesforce Platform Governance Method: a Guide to Governing Changes, Development, and Enhancements on the Salesforce Platform /Lee Harding, Lee Bayliss by Harding, Lee Language: English Publication details: New York Apress 2022 Availability: Items available for loan: Anna Centenary Library (2)Call number: 005.068 HAR, ...
	27.		Creating customer loyalty : build lasting loyalty using customer experience management Chris Daffy by Daffy, Chris Chris Daffy Edition: 1st edition Publication details: London Kogan Page 2019 Availability: Items available for loan: Anna Centenary Library (1)Call number: 658.812 DAF.

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